Our Commitment to Privacy
Sun Studios ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events (collectively, the "Services").
Information We Collect
We collect several different types of information for various purposes to provide and improve our Services to you.
Personal Data
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:
- Name
- Email address
- Phone number
- Address information
- Property information for solar assessments
- Energy usage information
Usage & Cookies Data
We may collect information on how our Services are accessed and used ("Usage Data"). This may include:
- IP address
- Browser type and version
- Pages visited and time spent
- Device identifiers
- Cookies and tracking technologies
Use of Data
Sun Studios uses the collected data for various purposes:
Provide Services
To provide and maintain our Services
Notifications
To notify you about changes to our Services
Customer Support
To provide customer care and support
Analysis
To improve our Services based on how you use them
Security
To detect, prevent and address technical issues
Marketing
To provide relevant offers and information
Legal Basis & Data Retention
Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), Sun Studios' legal basis for collecting and using your personal information depends on the data we collect and the context in which we collect it.
Sun Studios may process your Personal Data because:
- We need to perform a contract with you
- You have given us permission to do so
- The processing is in our legitimate interests and it's not overridden by your rights
- To comply with the law
Retention of Data
Sun Studios will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Your Privacy Rights
GDPR Rights (EU Residents)
- Access & Update: The right to access and update your information
- Rectification: The right to correct inaccurate information
- Erasure: The right to have your data deleted
- Restriction: The right to restrict processing
- Portability: The right to receive a copy of your data
- Withdraw Consent: The right to withdraw consent
CCPA Rights (California Residents)
- Right to Know: What personal information we collect
- Right to Delete: Request deletion of your information
- Right to Opt-Out: Opt-out of the "sale" of your information
- Right to Non-Discrimination: Equal service and pricing
To exercise your data protection rights, please contact us using the information in the Contact section below. We may ask you to verify your identity before responding to such requests.
Security of Data
The security of your data is important to us. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures to protect your information against unauthorized access, modification, or disclosure.
Children's Privacy
Our Services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Sun Studios
Data Protection Officer
8383 Wilshire Blvd,
Beverly Hills, CA 90211
Phone: (833) 765-2796
Email: Info@sunstudios.com
